ex.fm app to HTC Wildfire
Trying to install the app through the internet site with the
message "This item is not compatible with your device"
Can't find the app at the Market
Android version 2.2.1
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Support Staff 2 Posted by Kirk on 23 Feb, 2012 11:16 PM
Here's a direct link. Let me know if you still are having issues downloading and installing:
https://market.android.com/details?id=fm.ex.android
3 Posted by steelman on 24 Feb, 2012 07:13 AM
Berfore downloading:
Under the "Install button" pops upp a message in yellow "This app is incompatible with your phone" and "This item is not compatible with your device"
Thats it or?
"The exfm app is compatible with any Android device running 2.1 or higher"
Support Staff 4 Posted by Kirk on 24 Feb, 2012 08:23 PM
Sorry you are having issues downloading and installing our app. I will look into this for you. Thanks for the info.
5 Posted by steelman on 25 Feb, 2012 08:16 PM
Kirk,
Pls let me know when you or your colleagues have solved the problem
Until then thanks for your fast reply and your support
I love this site and can't stop listening the Featured album Silver Swan
Fantastic music!
Support Staff 6 Posted by Kirk on 27 Feb, 2012 09:04 PM
Hey Steelman,
Our dev team was able to dig into this more for you: It appears the Wildfire is QVGA http://en.wikipedia.org/wiki/List_of_displays_by_pixel_density#HTC making it a small screen size http://developer.android.com/guide/topics/manifest/supports-screens... since HVGA google defines as "normal" http://en.wikipedia.org/wiki/Graphic_display_resolutions
We currently set small Screens to false. We should be able to reverse that to true. Will just take some investigating and testing. I can't say when we'll get to that, but we promise to stay on top of it. Apologies for any inconvenience.
7 Posted by steelman on 28 Feb, 2012 09:49 AM
Kirk,
No problem
Thanks again for your help and support
steelman closed this discussion on 10 Apr, 2012 07:22 PM.